Trust is one of the cornerstones of the banking industry. Implicit in every bank/customer relationship is the certainty that the customer trusts the banker to treat his or her banking and financial affairs with the highest degree of care and confidence. It is the policy of Jonestown Bank & Trust Co. that all information with respect to any customer or prospective customer, past or present, shall be held in the strictest confidence in a secure manner.
At JBT, we want you to understand how we use the information you provide to us. If you have any questions about our Privacy Principles, please call us at (717) 274-5180 extension 350. If you believe any information we maintain about you is inaccurate or incomplete, please write to us at: Jonestown Bank & Trust Co., Attn Security Officer, 421 E Penn Ave, Cleona, Pa 17042.
Internet Privacy Practices
Our Web Site
JBT respects the privacy of all the visitors to our Web site. Whether you are a JBT customer or not, we protect the information you provide to us. We do not collect personally identifiable information from visitors to our Web site. We only collect non-identifying information such as (1) date and time the site was accessed and (2) what pages were visited.
E-mail Address and Products and Services Inquiries
Web site visitors are invited to submit requests for information by email. Because of the insecure nature of email, personal information should not be sent by this method. Your email address is stored and used as appropriate by employees of this Bank to complete the request submitted through our Web site. This information is neither disseminated outside the bank nor sold to other organizations.
When you visit us via our Web site at bankjbt.com, you pass through safeguards that are in place to maintain the security of our systems. As you pass through these security features, we identify the Internet Protocol (IP) address associated with the access device you are using, such as your personal computer or handheld device. The IP address does not personally identify you, but it allows us to identify the access device you are using. This information would be used only if we needed to track a connection to its point of origin for security.
We respect the privacy of your children, and we comply with the practices established under the Children’s Online Privacy Protection Act. We do not knowingly solicit information from or market to children under the age of thirteen through our Web site.
We train and require our employees to protect the privacy of information about our customers regardless of the medium used to fulfill customer financial needs. And to protect the privacy of our customers, we use appropriate security standards and procedures to control access to customer information. This was our policy before the arrival of electronic means of accessing information and it is the policy that is followed regarding all electronic customer transactions.
Do-Not-Call, Junk Fax, and E-Mail Solicitations Policy
The board of directors of Jonestown Bank & Trust Co. (“Bank”) declares that it is the policy of the Bank to comply with both the letter and the spirit of federal and state law and regulation which govern the Bank’s activities with respect to telephone, facsimile, or e-mail solicitations for business and promotion of Bank products and services. The Bank will honor requests from any recipients of advertisements made through any of these methods to opt-out of future solicitations.
||Telephone Calls – The Bank will honor the national Do-Not-Call registry when contacting individuals that do not have an established relationship with the Bank. The Bank may contact existing Bank customers, including customers that have had a business relationship with the Bank in the last 18 months. However, the Bank will honor any customer’s request not to receive calls from us. These requests will be documented on the customer’s CIF record in the core computer software system and retained for a minimum of five (5) years.
||Unsolicited Fax Messages – Generally, the Bank does not use facsimile messages as a method of marketing bank products or services with two exceptions, which are notifying: (a) area realtors of current mortgage rates and (b) area dealerships of current dealer loan rates. Prior to adding any realtor to our list the Mortgage Department will obtain a signed authorization from the realtor. The Dealer Department will limit recipients of facsimile messages to those dealerships that serve as an agent of the Bank. Any other use of facsimile machines to send unsolicited advertisements will be carried out in compliance with the Junk Fax Prevention Act.
||Commercial E-mail Messages – The Bank may use e-mail as a method of marketing bank products or services. However, e-mail messages are more commonly used for specific customer requests for account information and notifications, such as service disruptions on internet banking, which are not covered by these regulations. Any use of e-mail messages to send unsolicited advertisements will be carried out in compliance with the Controlling the Assault of Non-Solicited Pornography and Marketing (CAN-SPAM) Act.
Senior management will ensure that all employees engaged in marketing are trained on this policy and applicable procedures and will require employees to follow them at all times.